Accessibility

Accessibility Statement

Last Updated: January 4, 2025

Our Commitment

Phoenix Voyages is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Web Accessibility Standards

Our website aims to conform to WCAG 2.1 Level AA standards. We have implemented:

  • Semantic HTML for screen reader compatibility
  • Keyboard navigation support throughout the site
  • Sufficient color contrast ratios for readability
  • Alternative text for images and visual content
  • Responsive design for various screen sizes and devices
  • Clear focus indicators for interactive elements

Accessible Features

  • Screen reader optimized navigation
  • Zoom compatibility up to 200%
  • Text resize without horizontal scrolling
  • Clear headings and structure for easy navigation
  • Form fields with proper labels and error messages

Onboard Accessibility

Our cruise ships and experiences offer:

  • Wheelchair accessible cabins and public areas
  • Accessible restrooms throughout the ship
  • Visual and auditory safety alerts
  • Dietary accommodation for special needs
  • Accessible shore excursion options
  • Medical assistance available onboard

Feedback and Assistance

We welcome feedback on the accessibility of our website and services. If you encounter any barriers:

Email: accessibility@phoenixvoyages.ca

Phone: +1 (855) 383-5771

We aim to respond within 2 business days.

Special Accommodations

Please contact us at least 30 days before your cruise to discuss specific accessibility needs, including mobility assistance, dietary requirements, medical equipment, or service animals. We will work with you to ensure a comfortable and enjoyable experience.