Accessibility Statement
Last Updated: January 4, 2025
Our Commitment
Phoenix Voyages is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Web Accessibility Standards
Our website aims to conform to WCAG 2.1 Level AA standards. We have implemented:
- Semantic HTML for screen reader compatibility
- Keyboard navigation support throughout the site
- Sufficient color contrast ratios for readability
- Alternative text for images and visual content
- Responsive design for various screen sizes and devices
- Clear focus indicators for interactive elements
Accessible Features
- Screen reader optimized navigation
- Zoom compatibility up to 200%
- Text resize without horizontal scrolling
- Clear headings and structure for easy navigation
- Form fields with proper labels and error messages
Onboard Accessibility
Our cruise ships and experiences offer:
- Wheelchair accessible cabins and public areas
- Accessible restrooms throughout the ship
- Visual and auditory safety alerts
- Dietary accommodation for special needs
- Accessible shore excursion options
- Medical assistance available onboard
Feedback and Assistance
We welcome feedback on the accessibility of our website and services. If you encounter any barriers:
Email: accessibility@phoenixvoyages.ca
Phone: +1 (855) 383-5771
We aim to respond within 2 business days.
Special Accommodations
Please contact us at least 30 days before your cruise to discuss specific accessibility needs, including mobility assistance, dietary requirements, medical equipment, or service animals. We will work with you to ensure a comfortable and enjoyable experience.